541-389-6313

Call for Appointment,
24/7 Nurse Advice

Locations/Hours

Find Our Clinics
in Central Oregon

541-389-6313

CALL for Appointment, 24/7 Nurse Advice

Locations/Hours

FIND Our Clinics in Central Oregon

COPA Billing Policies

COPA works with families to ensure that charges are accurate and insurance payments are posted as soon as possible. If you have any questions about your bill, please contact the COPA Accounting Dept. at the main COPA phone number.

INSURANCE (New or Change)

As a courtesy, COPA will submit claims to all insurance carriers if we have received proper verification of insurance coverage at the time of each visit. We are happy to send an invoice to your insurance carrier; however, the patient is ultimately responsible for all charges.

Within 60 days of the visit, a payment (by you or your insurance company) must be made on the patient’s account to remain in good standing with our office. Please remember that insurance companies often deny claims based on the coverage your policy provides or deductibles that have not been met. If you have any concerns regarding your coverage or insurance payment, please contact your insurance carrier.

NO-SHOW FEES

We encourage all patients to keep their appointment whenever possible. With the overwhelming demand for pediatric services in our community, this allows us to help as many children as possible every day. COPA may charge a “no show” fee if your appointment is not canceled or rescheduled within a reasonable time frame. Continued “no shows” may result in your family being discharged from our practice.

BALANCES DUE AND PAYMENTS

Co-payments and deductibles are due at the time of service. You may receive a balance due statement from COPA after we have received payment from your insurance company or if you have no insurance.

It is our expectation that you will pay the balance due within 30 days. We accept cash, local checks, debit cards and credit cards; including VISA and MasterCard.

If payment in full is not possible, please contact our billing office at: 541-389-3905.

COPA offers pediatricians in Bend and Redmond, Oregon

©2018 Central Oregon Pediatric Associates | COPA is a 5-Star medical home and the region's largest provider of pediatric health care for children, from newborn through high school.
Open 7 days a week to serve our community with four locations, extended hours and 24/7 Nurse Advice.

WEBSITE PRIVACY STATEMENT: When you visit this site, "website cookies" are used to store small amounts of meta data that will make your web browsing experience more efficient for you.This information is collected by COPA for website statistical analysis only. The cookie does not contain personal details. Depending on the browser that you use, you can set your preferences to block/refuse cookies, and/or notify you before they are placed. Information that you've opted to send COPA through the Contact  Message Form is private to COPA only and is used for the purpose of communication and administration within the medical practice to serve patients. 

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